How can we help?
Account creation
See allAccount settings
- How can I update company information?
- How can I update my billing information?
- How do I view invoices?
- Do you integrate with my ATS?
- How do I adjust my email notifications?
Background checks & professional references
- How do I setup my Checkr account and what packages are available?
- How do I connect my GloballyHired account to Checkr for background checks?
- How and when can I request professional references from talent?
- What are the questions on the reference check survey?
- How long does a background check take?
Finding & organizing talent
- What is an Automated Search, and how do I create one?
- How do I use the search filters to find talent?
- How do I move talent into different hiring stages or folders?
- How do I favorite talent profiles and organize them for review?
- How do I customize hiring stages? Do I need to use them?
Interviews & offers
- Can I revise or withdraw an offer after it’s been sent to a candidate?
- How do I add timesheet approvers?
- How do I add job categories to my temporary job offer to talent?
- What is the minimum number of days I can hire a W-2 temporary/interim contractor?
- What happens once a candidate accepts my job offer?
My profile
- Which of my employer profile details are visible to talent?
- Why do I have to use my work email? What if I want to have one profile for multiple companies?
- How can I update my user profile?
- Why does my profile need approval?
Working with W-2 contractors
- What do the assignment types mean?
- What is the invoicing frequency for my W-2 contractors’ hours worked?
- How do I end a W-2 temporary role earlier than planned?
- How do I review my W-2 contractor’s hours?
- How do I hire my W-2 contractor as a permanent employee? (How do I convert temporary talent to permanent?)
Account settings
- Why am I being asked for my tax mailing address?
- How can I update my employment preferences?
- How can I update my tax mailing address?
- How do I adjust my email notifications?
- What size image or type should I upload? I’m having trouble adding an image.
Interviews & offers
- Who can see the details of my background check?
- What happens once I accept a job offer?
- How do interviews with employers work on GloballyHired?
- How can I counter an offer on GloballyHired?
- How will I know if I’ve received an offer of employment?
Customer support
See allGeneral account info
- How do I adjust my email notifications?
- How do I delete my account?
- Can I create more than one account?
- How do I change my legal name?
Industry topics
- What are interim & fractional employees?
- What is a contract-to-hire?
- W-2 vs. 1099: What’s the difference, and why does it matter?
- How is a “temp” different from an “interim” employee?
- What’s an employer of record (EOR)?
Intro to GloballyHired
- How do I apply for jobs on GloballyHired?
- How do I apply on GloballyHired?
- What size image or type should I upload? I’m having trouble adding an image.
- How is GloballyHired different than staffing agencies?
- Why do I have to upload a profile photo? Does it have to be an image of me?