Hire On-Demand Customer Service & Success Talent in the San Francisco Bay Area and Beyond
Welcome to GloballyHired, where we’re transforming recruitment with our innovative platform. We’re not just a staffing agency or a gig platform — we’re a hybrid of both, offering flexibility and reliability. With GloballyHired, streamline hiring and enjoy considerable savings from traditional staffing agency costs.
Search and interview top-tier talent instantly with GloballyHired. No cost to explore our talent pool—pay only when you hire. Save significantly on traditional staffing fees and hire faster with our on-demand W2 professionals for both temporary and permanent roles. Revolutionize your hiring process today!
Hiring Simplified: Explore Your Options
Contract
On-demand temporary staff
Enhance your customer service and customer success team by accessing a diverse array of contingent workers through our platform. From conventional temporary staff to interim leaders and fractional experts, our platform offers immediate access to a broad range of talent.
Source & Hire
Traditional employees
Explore, interview, and onboard permanent customer service and customer sucsesss professionals from our extensive pool of local, statewide, and national talent. From frontline representatives to managerial roles, we have a diverse range of skilled individuals ready to meet your needs. Whether you’re looking for a customer service specialist or a customer support manager, we’ve got you covered every step of the way.
Flex
Contract-to-hire
Uncertain about your future staffing needs in customer service and customer success? Start with a flexible contract arrangement on our platform and smoothly transition to permanent employment as your requirements evolve.
Readily available talent
Find, interview & hire
Gain instant visibility into candidates actively seeking or open to exploring customer service and customer support opportunities. Collaborate with colleagues by inviting them to join hiring teams for direct candidate messaging and interviews. Access completed reference checks, initiate background screenings, and seamlessly manage employment offers, all tailored to the specific needs of customer service and customer support recruitment.
Find talent while you sleep
Automate your search
Struggling to find the ideal candidate for your customer service and customer support team? Let us facilitate the connection. Share your specific search criteria with us, and we’ll actively engage the market to attract qualified candidates to our platform. Receive instant notifications as new profiles align with your requirements. With our Automated Talent Search feature, you can create searches for multiple roles and easily manage them with a simple click – pausing or reactivating as needed.
It’s your clay to mold
Customize & collaborate
How many hiring teams do you need? Who should be able to extend an offer? How should we organize our hiring stages? And what do we want our interview invites to say? We’ve got you, my friend! We’ll get started with some defaults, but you can make whatever edits you need from there.
Onboarding, payroll, compliance
Leave the HR administration to us
When directly hiring a permanent employee, your team manages HR onboarding, payroll, and compliance in the usual manner. However, when bringing on an interim leader, fractional expert, or temporary staff member in customer service and customer support roles, you’re essentially leveraging our workforce, placing the responsibility for HR onboarding, payroll, and compliance squarely on us.
Conventional hiring methods often rely on internal HR teams or external recruiting agencies to find permanent full-time staff. However, at GloballyHired, we provide a streamlined approach to hiring W2 professionals specifically for customer service and customer support roles on a non-permanent and part-time basis. This flexibility enables companies to efficiently scale their customer service and customer support teams, whether they opt for recruiter assistance or not.
Traditional staffing
Enlist existing employees to tackle strategic initiatives, potentially adding to an already overburdened workload.
Only leverage temp staffing as a stop gap for junior-level roles such as assistants and bookkeepers.
Explain your unique requirements to a recruiter and rely on them to find the right fit.
Wait for your extremely busy recruiter to clear their plate and prioritize your candidate search.
Patiently endure the weeks or months it takes to find the right candidate.
Scour LinkedIn profiles and drain your InMail credits on disinterested candidates.
Pay exorbitant placement fees to outside recruiters or staffing agencies.
Next gen staffing
Augment existing teams with expert talent who can focus exclusively on your strategic initiatives.
Also leverage senior-level “interim” and “fractional” talent to solve complex business problems.
Hone your search criteria to find the nuanced skills and experience you need.
Wait for no one. Create an automated search and have new candidates sent to you daily.
Find, interview, and hire the right candidate on your timeline.
Immediately surface candidates who have set their status to “actively looking” or “passively looking”.
Pay industry-low markup and conversion fees, even for C-level candidates.
Hire Talent for Customer Service & Success Roles
Customer Success Manager Customer Support Representative Customer Experience Specialist Customer Service Manager
VP of Customer Success Director of Customer Service Client Success Director Customer Service Supervisor
Relationship Manager Client Specialist Customer Support Team Lead Customer Success Associate Help Desk Analyst
Client Success Coordinator Support Specialist Customer Service Trainer Client Success Analyst
Customer Service Team Lead Client Success Executive Customer Success Operations Manager Client Support Specialist Customer Experience Manager Client Services Coordinator Technical Support Specialist and Support Center Manager
Good to know!
Whether you’re a job seeker eager to explore exciting opportunities or an employer seeking top talent to enhance your customer service and customer success team, GloballyHired offers a diverse array of professionals and jobs tailored to meet your specific needs. From leadership positions such as Customer Success Manager, VP of Customer Success, and Director of Customer Service, to support roles including Customer Support Representative, Account Manager, and Customer Experience Specialist, our platform connects skilled individuals with rewarding positions in organizations of all sizes. Employers benefit from accessing a pool of motivated customer service and customer success professionals ready to contribute to their success, while job seekers can discover fulfilling roles that match their skills and career aspirations. With GloballyHired, finding the perfect match for your customer service and customer success needs has never been easier or more rewarding!
Kinda, but not in the traditional sense. We are an automated next-generation platform that allows employers to directly message, invite to interview, and hire staff all in a compliant way. This approach offers more talent options and lower costs than traditional staffing agencies. We represent the next evolution of staffing, providing all the benefits while also offering greater speed and control over whom you hire. With GloballyHired, you can make the most of your budget and collaborate with your team on the talent you hire.
GloballyHired distinguishes itself by offering a comprehensive solution tailored for both permanent employees and W-2 professional contractors. While other freelancer platforms greatly focus on 1099 contractors who aren’t necessarily interested in permanent roles, our platform empowers employers to seamlessly search, interview, and hire W2 career professionals. Not only do our services provide significant cost savings compared to traditional staffing agencies, we also offer the added benefit of long-term hiring potential for teams as well as the flexibility and speed of gig economy hiring. By eliminating the need for intermediaries like recruiters and sales staff, and with lower markups, GloballyHired ensures that employers can maximize their budget while accessing top-tier talent to strengthen their teams. With a diverse talent pool and cost-effective solutions, GloballyHired emerges as the preferred choice for employers seeking to optimize their hiring processes and achieve their business goals.
You don’t have to! But as long-time staffing professionals, we know your recruiters are as busy and overtasked as you are! Unfortunately, that often leaves them unable to send candidates your way as quickly they’d like to, and as quickly as you need them to. We built this platform so hiring teams could source, interview, and hire talent directly without a recruiter! Or with one. In-house recruiters can easily be invited to join your hiring teams — or create their own and invite you. (You know, whoever gets there first!)
Highly skilled professionals actively seeks W2 employment opportunities due to the security and benefits associated with traditional employment. In this competitive landscape, W2 contractors and gig workers stand out as the epitome of exceptional talent, bringing unparalleled expertise and dedication to the table to meet the evolving demands of the market. Additionally, compliance is another crucial factor to consider. Did you know the IRS penalizes employers who pay freelancers on a 1099 basis for work the IRS classifies as W2? Yep. And the fines are hefty! Intermediary agencies bridge that gap by employing these workers directly, and then contracting them to organizations who need ‘non-traditional’ employees. We’re that “agency” …but without the recruiters or sales staff. (Or the really high markups. ????)
No, there is no cost to sign up for either hiring or applying on GloballyHired. Our platform offers free registration for both employers looking to hire top talent and job seekers seeking exciting opportunities. Additionally, employers are only charged if they hire talent through our platform; there are no mandatory costs for any job seekers. Whether you’re looking to expand your team or advance your career, joining GloballyHired is a seamless and risk-free process.
GloballyHired specializes in providing on-demand staffing solutions for a wide range of professional roles. We cater to employers across various sectors, offering staffing services for positions in administrative, finance, accounting, operations, human resources, talent acquisition, diversity, equity, and inclusion (DEI), sales, customer service/success, marketing, communications, creative, legal support, IT, and engineering fields. Our platform is designed to connect employers with skilled professionals efficiently, ensuring prompt fulfillment of their staffing needs with tailored solutions.
At GloballyHired, we pride ourselves on offering fees that are significantly lower than those of traditional staffing companies. We believe in providing fair and equitable solutions for both employers and talent. Unlike traditional staffing models, our platform empowers talent to set their own desired pay rates, fostering transparency and flexibility in the hiring process. Furthermore, our fees are structured to ensure that our clients thrive on our platform’s flexibility, speed, and ease of use, while also alleviating the administrative burden of hiring. Currently, our fees consist of a mere 43% markup on temporary/interim non-overtime hours and an industry-low 7.5% fee for permanent hiring and temp-to-hire placements. This represents a substantial savings compared to traditional staffing industry fees and can translate into significant savings for both enterprise customers and small businesses alike.
Pay only when you hire
Contract our W2 employees …or hire your own
Will you need the same talent in 6 or 12 months as you need today? Do you have enough work and budget to fill a 40-hour week… or just 15? Yeah. That’s what a flexible workforce is all about!