Collections Specialist

Position Overview:

This role is responsible for managing accounts receivable for our client, including reaching out to overdue accounts to collect payments. We’re seeking someone who excels in clear communication, is comfortable with negotiation and is able to help resolve disputes or misunderstandings. If you have a high level of patience while also being assertive, this is the role for you!

Responsibilities:

• Regularly review aging reports to identify overdue accounts and prioritize collections.
• Contact customers through phone, email, and mail to issue payment reminders and past-due notices, maintaining a professional demeanor.
• Negotiate payment plans or settlements with customers to resolve outstanding balances.
• Investigate and resolve payment discrepancies, coordinating with other departments as needed.
• Maintain accurate and detailed records of all collection activities, ensuring compliance with policies and regulations.

Qualifications:

• Experience negotiating payment arrangements with empathy and professionalism.
• Exceptional customer service skills for handling inquiries and building positive relationships during collections efforts.
• Excellent verbal and written skills to interact effectively with customers.
• Strong problem-solving skills to resolve payment discrepancies and navigate challenging situations.
• Strong organizational skills and attention to detail to manage multiple accounts and meet deadlines.

Compensation & Benefits:

This full-time opportunity offers a competitive annual salary ranging from $50,000 to $58,000, based on experience, plus other excellent benefits and perks. The standard schedule is Monday through Friday, 8:00 AM to 5:30 PM. This role is based in Atlanta, GA.

How To Apply:

Apply today by registering as a job seeker via GloballyHired. Once you create your candidate profile, our technology will automatically submit your application for this opportunity. Don’t miss your chance to be considered! There are no required costs to register with our staffing agency.